1.3 POLITE ENQUIRES

 0    30 kartičky    josehbaltazar
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Listen to the phone conversation
začněte se učit
and answer the questions.
Who is the caller phoning?
začněte se učit
She 's phoning to the English Language College.
What does she want?
začněte se učit
She wants to change from a general English course (which she booked online) to a business English course...
Is the receptioniste able to help her?
začněte se učit
Yes. The receptionist agrees to hold a place open for her until the caller can come in to the school to do the level test.
Does the caller sound polite to you?
začněte se učit
Yes, she does.
Complete the sentences.
začněte se učit
Then listen again and check.
I (?) like to (?) about a course.
začněte se učit
I 'd like to enquire about a course.
I (?) wondering (?) it (?) be (?) for (?) to change to that group.
začněte se učit
I was wondering if it would be possible for me to change to that group.
Can (?) tell (?) why I have to do it in person?
začněte se učit
Can you tell me why I have to do it in person?
Would (?) be any (?) of doing the level test on the phone?
začněte se učit
Would there be any chance of doing the level test on the phone?
Do you (?) me (?) what it involves?
začněte se učit
Do you mind me asking what it involves?
I'd be really (?) if you (?) hold a place for me till Saturday morning.
začněte se učit
I'd be really grateful if you could hold a place for me till Saturday morning.
Would you mind (?) that in an email for me?
začněte se učit
Would you mind putting that in an email for me?
(?) you tell me (?) the school opens?
začněte se učit
Could you tell me when the school opens?
Listen and say the enquires at the same time as the speaker.
The tendency is for the intonation to go down and then up at the end of questions (as in 3 ,4 ,5 ,7 and 8)
začněte se učit
Copy the polite intonation.
and to go down on other types of sentences (as in 1, 2 and 6)
I'd like to enquire about a course.
začněte se učit
intonation goes down
I was wondering if it would be possible for me to change to that group.
začněte se učit
intonation goes down
Can you tell me why I have to do it in person?
začněte se učit
the intonation goes down and then up at the end
Would there be any chance of doing the level test on the phone?
začněte se učit
the intonation goes down and then up at the end
Do you mind me asking what it involves?
začněte se učit
the intonation goes down and then up at the end
I'd be really grateful if you could hold a place for me Saturday morning.
začněte se učit
intonation goes down
Would you mind putting that in an email for me?
začněte se učit
the intonation goes down and then up at the end
Could you tell me when the school opens?
začněte se učit
the intonation goes down and then up at the end
How do you sound polite in your language?
začněte se učit
What is more important, the words or the intonation?
in many languages there are formal and informal versions of "you"...
Where are you located? (Could / tell)
začněte se učit
Could you tell me where you are located?
Can I use your two-for-one deal more than once? (wondering)
začněte se učit
I was wondering if/whether I can use your two-for-one deal more than once.
Can my dog come with me? (like/know)
začněte se učit
I'd like to know if/whether my dog can come with me?
Tell me about the other people living there. (Would /mind)
začněte se učit
Would you mind telling me about the other people living there?
How many other people have inquired? (mind / asking)
začněte se učit
Do you mind me asking how many other people have inquired?
Could you explain how the free trial works? (I / grateful)
začněte se učit
I'd be grateful if you could explain how the free trial works.

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